JLJ2 Privacy Policy – How We Protect Your Data in PH

1Who We Are

JLJ2 is an online casino and sports betting platform operating at jlj2.best. We are the data controller responsible for the personal information collected from members who register and use our services. All references to "JLJ2", "we", "us", or "our" in this policy refer to the JLJ2 platform and the company operating it.

JLJ2 is licensed and regulated under the appropriate gaming authority applicable to its jurisdiction of operation. A copy of the licence details is available on request through support@jlj2.best. Our platform is designed to serve players based in the Philippines, and this privacy policy reflects the data protection standards expected in the Philippine market as well as internationally accepted best practices.

If you have any questions about this policy or about how your personal data is handled, you can contact JLJ2's data protection contact directly at support@jlj2.best. We aim to respond to all privacy-related enquiries within 5 business days.

2Data We Collect

JLJ2 collects personal data only where it is necessary to provide our services, comply with legal obligations, or improve the platform experience. Below is a clear breakdown of the categories of data we may collect from members:

4Why We Use Your Data

JLJ2 uses the personal data it collects only for purposes that are necessary, proportionate, and clearly stated. We do not use data for purposes that would not be reasonably expected by a JLJ2 member. The main reasons we process your data are:

• Account management: To create, maintain, and secure your JLJ2 account, process your transactions, and ensure you can access all platform features.
• Identity verification: To confirm your identity before processing withdrawals and to comply with anti-money laundering regulations applicable to licensed gaming operators.
• Customer support: To respond to your queries, resolve disputes, and maintain a record of your interactions with our support team.
• Fraud prevention and security: To detect and prevent fraudulent activity, account sharing, multi-accounting, and any other prohibited conduct as defined in the JLJ2 Terms and Conditions.
• Responsible gaming compliance: To monitor gaming activity for signs of problem gambling, honour self-exclusion requests, and enforce deposit limit settings as configured by members.
• Platform improvement: To understand how members use JLJ2, identify technical issues, and develop features that improve the experience for Filipino players.
• Marketing communications: To send promotional updates, bonus notifications, and platform announcements — only where you have opted in to receive them.
• Legal and regulatory compliance: To meet our obligations under the licensing terms issued by our regulatory authority and to respond to lawful requests from relevant authorities.

5Legal Basis for Processing

JLJ2 processes your personal data on one or more of the following legal grounds depending on the context:

• Contract performance: Processing is necessary to provide the services described in the JLJ2 Terms and Conditions that you agreed to on registration.
• Legal obligation: Processing is required to comply with anti-money laundering laws, gaming licence conditions, and other applicable regulations.
• Legitimate interests: Processing is in the legitimate interests of JLJ2 to operate a secure and compliant platform, where those interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, JLJ2 relies on your explicit opt-in consent, which you may withdraw at any time.

6Who We Share Your Data With

JLJ2 does not sell your personal data. We share it only with the specific categories of third parties listed below and only to the extent necessary for the stated purpose:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, Visa, and Mastercard receive the minimum financial data required to process your deposits and withdrawals. These providers operate under their own data protection obligations.
• Identity verification providers: A third-party KYC (Know Your Customer) service processes identity documents submitted during withdrawal verification. Documents are processed in accordance with that provider's accredited data handling standards.
• Gaming platform technology providers: Software providers that power specific games or platform features may process technical usage data as part of delivering their service to JLJ2. These providers are contractually bound to use data only for the purpose of service delivery.
• Fraud detection services: JLJ2 uses third-party tools to detect fraudulent activity. These tools may process IP addresses and device data to identify suspicious patterns.
• Regulatory authorities: JLJ2 may be required to share transaction and identity data with its licensing authority or law enforcement agencies in response to a lawful request.

All third parties with whom JLJ2 shares personal data are required to maintain appropriate security standards and to use the data only for the purposes specified in their agreement with JLJ2. We do not permit them to use your data for their own marketing or commercial purposes.

8Data Retention

JLJ2 retains personal data only for as long as it is necessary for the purpose for which it was collected, unless a longer retention period is required by law or regulatory obligation.

• Active account data: Retained for the duration of your membership plus 5 years after account closure, to comply with anti-money laundering record-keeping requirements applicable to gaming operators.
• Transaction records: Retained for 7 years from the date of the transaction, in line with standard financial record-keeping obligations.
• Support communications: Retained for 3 years from the date of the interaction, unless the matter relates to an ongoing dispute.
• Marketing opt-in records: Retained for the duration of your membership plus 2 years to demonstrate compliance with consent requirements.
• Technical and usage logs: Retained for 12 months on a rolling basis, after which they are anonymised or deleted.

When data is no longer needed and no legal retention obligation applies, JLJ2 securely deletes or anonymises it. Anonymised data may be retained indefinitely for statistical analysis as it can no longer be linked to an individual.

9Your Rights as a JLJ2 Member

As a JLJ2 member, you have the following rights over your personal data. You can exercise any of these rights by contacting support@jlj2.best. We will respond within 30 days. There is no charge for one request per calendar year; additional requests in the same year may incur a reasonable administrative fee.

10Security Measures

JLJ2 takes data security seriously and has implemented a range of technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include:

• TLS encryption for all data in transit between your device and JLJ2's servers.
• AES-256 encryption for sensitive data stored at rest, including payment account details and identity documents.
• Role-based access controls that limit which JLJ2 team members can access personal data, based on the principle of least privilege.
• Regular security audits and penetration testing conducted by qualified third-party security professionals.
• Two-factor authentication available for all JLJ2 member accounts and enforced for all internal staff accounts.
• Incident response procedures that include notifying affected members and the relevant regulatory authority in the event of a significant data breach, within the timeframes required by applicable law.

While JLJ2 takes every reasonable precaution to protect your data, no system is completely immune to all threats. If you suspect your JLJ2 account has been compromised, contact support immediately at support@jlj2.best so we can take swift action to secure your account.

11Children's Privacy

JLJ2 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation of minimum age, and identity verification checks are used to confirm this before withdrawals are processed.

If JLJ2 discovers that a member under the age of 18 has created an account, the account will be immediately closed, any balance will be returned to the payment source where possible, and all personal data associated with that account will be deleted. If you believe a minor has accessed or registered on JLJ2, please notify us at support@jlj2.best immediately.

12Changes to This Privacy Policy

JLJ2 reviews this Privacy Policy regularly and will update it when changes to our practices, legal requirements, or platform features make an update necessary. When we make material changes — meaning changes that affect your rights or how we use your data in a significant way — we will:

• Post the updated policy on this page with a revised "last updated" date.
• Notify active members by email or in-platform notification at least 7 days before the changes take effect.

Minor clarifications or corrections that do not affect your rights may be applied immediately without advance notice. Your continued use of JLJ2 after the effective date of any updated policy constitutes your acknowledgement of the changes. If you disagree with a material change, you may close your account before the effective date and request deletion of your data.

13Contact Us About Your Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how JLJ2 is handling your personal information, please contact us through any of the following channels:

• Email: support@jlj2.best — please include "Privacy" in the subject line for fastest routing.
• Live Chat: Available from your logged-in JLJ2 account dashboard, 24 hours a day.
• Response Time: Privacy requests are acknowledged within 2 business days and resolved within 30 calendar days.

JLJ2 treats all privacy-related enquiries with priority. If your concern relates to a potential data breach affecting your account, please mark your message as urgent and our security team will be notified immediately.